THE SOVEREIGN HILL MUSEUMS ASSOCIATION PRIVACY STATEMENT
The Sovereign Hill Museums Association ( ‘Sovereign Hill’ ) is committed to protecting your right to privacy, especially in regard to personal information. Amendments to the Privacy Act 1988 mean greater protection is now afforded to private details that we collect in the course of business. This statement outlines how our organisation ensures your information is treated in accordance with these new provisions.
What is ‘personal information’ ?
The privacy principles which apply under the amended Privacy Act relate to personal information only. Personal information is any information or opinion from which the identity of an individual may be ascertained.
It should be noted that the definition does not extend to employee records and material that is publicly available. Information falling within these categories is not covered by the scope of the legislation.
How do we collect and use information?
In order to conduct our operations, it is necessary for Sovereign Hill to collect certain information. This may include details such as your name, address, phone number, fax, email address, and credit card number. This data is essential in order to facilitate the provision of goods and services that you have requested as a customer. We may subsequently use these contact details to keep you informed about changes or developments occurring in our business, however we respect your right to elect not to receive this material.
We may also seek on occasion your opinions about our organisation. Whilst voluntary and in most cases provided anonymously, this information assists Sovereign Hill to ensure a high level of customer service and quality of presentation is maintained.
We wish to assure you that information is only collected in circumstances where the individual has consented and where the purpose and implication of providing the details is apparent. It is not our practice to utilise data capturing devices where you may be unaware personal details are being recorded.
What security measures ensure your information is protected?
Sovereign Hill administers all information it receives in a strictly confidential manner and as such we do not sell or pass on your personal information to any other organisation or individual. However, in limited circumstances we may be required and authorised by law to disclose your personal information.
All information held by our company is maintained in a secure environment and / or disposed of when no longer required for business or legal purposes. Information is protected not simply by physical security measures, but is also subject to limited user access and safe disposal measures.
Further information
Sovereign Hill is committed to ensuring your personal information is treated in accordance with a strict privacy policy and maintained in an accurate, current form. We do appreciate and encourage your assistance in keeping us informed about changes to your details. However, should you wish to make a complaint about our handling of personal information, would like to access information held about you by our company, or require any further details about privacy, please contact:
Privacy Officer
- Sovereign Hill Post Office
- Ballarat VIC 3350
- Phone: (03) 5337 1100